Refund policy

Refund & Return Policy

Because we operate as a small, specialized book shop, we only procure books from our suppliers once your specific order is placed. Due to this custom fulfillment process, all sales are final. We do not offer refunds, returns, or exchanges for changes of mind, mistaken purchases, or if you dislike the book.

Damaged or Incorrect Items
If your book arrives damaged, defective, or if we sent you the wrong title, we will gladly resolve it.

1. Please email us at thebookdropsa@gmail.com within 48 hours of receiving your package.
2. Include your Order Number and clear photographic proof of the issue or damage.
3. Once verified, we will arrange and pay for the locker-to-locker courier return and issue you a full refund or a replacement copy.

Please do not send books back to our lockers without prior email approval, as they will not be processed.